Terms of Service
Here's a clean Australian Terms of Service to paste into Settings → Policies → Terms of Service. Replace everything that's there now.
The text has one blank to fill in: your ABN. Have whoever handles your legal matters give it a quick look before you save, since this isn't legal advice.
Terms of Service
Last updated: November 2026
1. About us
This website, dapskincare.com.au, is operated by Sakini Pty Ltd (ABN ___________) trading as DAP Skincare ("DAP", "we", "us", "our"). Our studio is at Grove Square, Baulkham Hills NSW 2153. By using this website, buying products or booking a treatment, you agree to these Terms. If you don't agree, please don't use the site.
2. Using our website
You agree to use this website lawfully and not to interfere with its operation, attempt to access it without authorisation, or use its content for any unlawful or commercial purpose without our written permission. We may update, suspend or remove any part of the website at any time.
3. Our products
Our products are cosmetics for external use only. Product descriptions are general information and are not medical advice. Always read the label, follow the directions and patch test before first use, especially if you have sensitive skin or known allergies. If irritation occurs, stop use. If you have a skin condition, are pregnant or breastfeeding, or are unsure whether a product suits you, speak to a health professional first.
We take care to show products, colours and ingredients accurately. The ingredient list on the product label is the definitive list.
4. Prices and payment
All prices are in Australian dollars and include GST. Shipping costs are shown at checkout before you pay. We may change prices at any time, but changes won't affect orders we have already accepted. If a product is listed at an incorrect price because of an obvious error, we may cancel the order and refund you in full.
Payment is processed securely through Shopify Payments and our other listed payment providers. We do not store your full card details.
5. Orders
Your order is an offer to buy. It is accepted when we dispatch it. We may refuse or cancel an order, for example if a product is unavailable, there is a pricing error, or we suspect fraud. If we cancel after you have paid, we will refund you in full.
6. Subscriptions
If you choose "Subscribe & save", your order repeats at the frequency you selected, and your payment method is charged before each delivery. You can skip, change or cancel your subscription at any time through your account or by emailing us before your next charge date. Charges already processed before you cancel are handled under our Refund Policy.
7. Shipping
We currently ship within Australia only. Shipping costs, dispatch and delivery times are set out in our Shipping Policy. Delivery times are estimates. Risk in the products passes to you on delivery.
8. Returns and your consumer rights
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
For change-of-mind returns, damaged or faulty items and how to request a refund, see our Refund Policy. Nothing in these Terms limits your rights under the Australian Consumer Law.
9. Facial and in-studio bookings
Treatments are performed at our Grove Square studio and are booked online. Please arrive on time and tell your therapist about any skin conditions, allergies, medications or recent treatments before your appointment. We may decline or change a treatment if it isn't suitable for your skin on the day. Rescheduling and cancellation terms are shown at the time of booking.
10. Discount codes and promotions
Discount codes and promotions are subject to the conditions stated with them. Unless stated otherwise, only one code can be used per order, codes have no cash value, and codes can't be applied to past orders. We may end or change a promotion at any time.
11. Reviews and content you submit
If you submit a review, photo or other content, you confirm that it is your own honest experience and that you have the right to share it. You give us permission to use, display and reproduce it on our website and marketing channels. We may remove content that is offensive, misleading, unlawful or unrelated to our products.
12. Intellectual property
All content on this website is owned by or licensed to DAP and is protected by copyright and trade mark laws. This includes text, images, logos, product names and design. You may not copy, reproduce or use it without our written permission.
13. Third-party links and services
Our website may link to or use third-party services, for example payment, booking, reviews and shipping providers. We are not responsible for their content or practices, and your use of them is subject to their own terms.
14. Limitation of liability
To the extent permitted by law, including the Australian Consumer Law, we are not liable for any indirect or consequential loss arising from your use of this website or our products. Where our liability can be limited but cannot be excluded, it is limited, at our option, to resupplying the goods or services or paying the cost of having them resupplied.
15. Privacy
We handle your personal information in line with our Privacy Policy and the Privacy Act 1988 (Cth).
16. Changes to these Terms
We may update these Terms from time to time. The version on this page at the time you place your order or make a booking applies to that order or booking.
17. Governing law
These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales.
18. Contact us
Email: support@dapskincare.com.au
Studio: DAP Studio, Grove Square, Baulkham Hills NSW 2153